As many of you have probably noticed over the past couple years, the United States Postal Service has raised its rates three or four times. Our payment processor, PayPal, has also raised its rates. We have resisted raising our shipping & handling rates for as long as we could, but, we finally had to give in for our U.S.-based insured, Priority Mail.
The good news is that we have not raised our rates for standard, uninsured U.S. shipping, and we have not raised our international shipping rates. To our friends in Canada and Mexico, please remember that we refund the shipping amount not used from our international shipping rates. Our programing only recognizes foreign and domestic, and we cannot, yet, identify which country gets which rate.
In spite of the rate increases, we have found that the United States Postal Service remains the most affordable and secure shipping option that we have. UPS and FedEx cost nearly double the amount for us to ship with them, and our company is still too small to qualify for their bulk discounts to be competitive. Furthermore, almost every time we have shipped a pen using UPS for a customer special request, UPS has either lost or damaged the pen. Out of the hundreds of packages we ship every year, the United States Postal Service has been nearly perfect now that they’ve added tracking to all of its parcels shipped.